Help Center
Frequently Asked Questions
Answers about public driver registration, verification, account approval, and support processes for DeliveryPlus Driver.
Any applicant who meets eligibility requirements and submits valid documents can apply.
No. The app is a public onboarding platform, not an employee-only internal tool.
Yes. Anyone can create an account in the app and begin the application process.
Typical documents include a valid driver licence, vehicle registration, insurance document, profile photo,
and additional verification documents when requested.
Verification times vary based on document quality, completeness, and review volume.
Approved drivers can access available delivery jobs and manage work through the app.
Pending status usually means your application is under review or additional details/documents are needed.
Yes. Applications can be rejected if eligibility criteria are not met or required documents are invalid.
Visit the Contact Us page and submit the support form or use listed support channels.
Submit an account deletion request through support. Your request will be processed subject to legal and
security retention requirements.