Terms & Conditions
These Terms govern public use of the DeliveryPlus Driver app by applicants and approved drivers. Access to delivery jobs is based on successful verification and approval.
1. Acceptance of terms
By creating an account or using the app, you agree to these Terms and all applicable laws.
2. Eligibility to apply as a driver
DeliveryPlus Driver is a public onboarding platform. Any applicant who meets eligibility criteria may apply. You are not required to be an existing employee.
3. Account registration
You must provide accurate, complete, and current information when registering and maintaining your profile.
4. Driver verification
Driver applications are subject to profile and document review. Approval is required before delivery job access is activated.
5. Driver responsibilities
Drivers must use the app lawfully, follow delivery instructions, and maintain professional conduct and safe driving practices.
6. Document accuracy
You are responsible for ensuring all submitted documents are authentic, valid, and belong to your profile. False or misleading documents may lead to rejection or suspension.
7. Vehicle and insurance requirements
Drivers must maintain vehicle compliance and valid insurance where required by applicable laws and platform policies.
8. Delivery job usage
Delivery jobs and app features are provided for authorized driver operations only and may be subject to availability, location, and operational limits.
9. Prohibited activities
- Fraud, identity misuse, or document falsification
- Unauthorized account sharing
- Interference with app systems or security controls
- Use of the app for unlawful purposes
10. Account suspension or rejection
Applications may be rejected and accounts may be suspended for policy violations, failed verification, ineligible submissions, or safety concerns.
11. Privacy policy reference
Your use of the app is also governed by the Privacy Policy, which explains data collection and handling.
Account deletion
You may delete your account directly from the DeliveryPlus Driver mobile app. To do so:
- Open the DeliveryPlus Driver app.
- Navigate to Profile or Account settings.
- Choose Delete Account and confirm the permanent deletion.
Deleting your account from the app will permanently remove or anonymise your personal data in accordance with our policies and you will be logged out immediately. This in-app deletion option ensures users can initiate account removal without contacting support.
12. Intellectual property
All app content, branding, and platform software are owned by DeliveryPlus or its licensors and protected by applicable intellectual property laws.
13. Limitation of liability
To the maximum extent permitted by law, DeliveryPlus is not liable for indirect, incidental, or consequential losses arising from app use, job availability, or service interruptions.
14. Changes to terms
We may update these Terms from time to time. Continued app use after updates indicates acceptance of the revised Terms.
15. Contact information
Email: info@deliveryplus.com.au
Support: info@deliveryplus.com.au
Phone: 1300490551
Office Hours: Mon - Sun: 24/7 Available
Address: 8 Cactus Lane, Campbellfield VIC 3061, Australia